Privacy policy
Privacy Policy
This Privacy Policy describes how Sages of the Ages ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from sagesnutrition.com (the "Site").
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
- Cookies are data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
- Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information." Payment card details are processed securely by our payment providers.
When you sign up for our emails or text messages, we collect your email address and/or mobile phone number, along with your consent to receive those messages.
When we refer to "Personal Information" in this Privacy Policy, we mean Device Information, Order Information, and the contact information you provide when signing up for our communications.
How We Use Your Personal Information
We use Order Information to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing invoices and order confirmations. We also use it to:
- Communicate with you;
- Screen orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, send you information or advertising about our products or services.
We use Device Information to help screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site, for example by generating analytics about how customers browse and interact with the Site and assessing the success of our marketing and advertising.
Sharing Your Personal Information
We share your Personal Information with service providers that help us operate our business, as described above. For example:
- We use Shopify to power our online store. Learn more at shopify.com/legal/privacy.
- We use Klaviyo to send our emails and text messages. Learn more at klaviyo.com/legal/privacy-notice.
- We use Google Analytics to understand how customers use the Site. Learn more at policies.google.com/privacy, or opt out at tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.
Text Messaging (SMS/MMS/RCS)
If you opt in to the Sages of the Ages text messaging program, we collect your mobile phone number and your consent to receive text messages. We use this information only to send you the messages you signed up for, such as promotions, product announcements, restock alerts, cart reminders, and order updates.
Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties for marketing or promotional purposes. We will not sell, rent, or share your mobile phone number with third parties or affiliates for their marketing purposes. Your information may be shared only with the service providers that deliver messages on our behalf, solely to provide the text messaging service.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at reach@sagesnutrition.com. Message frequency varies. Message and data rates may apply. For full program terms, see our Terms of Service.
Email Marketing
If you sign up for our emails, we will send you updates, offers, and educational content. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email.
Targeted Advertising
We may use your Personal Information to show you targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, visit the Network Advertising Initiative's educational page.
You can opt out of targeted advertising through:
You can also opt out of some of these services through the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.
Do Not Track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
You may request access to the personal information we hold about you, or ask that it be corrected, updated, or deleted, by contacting us using the information below. Depending on where you live, you may have additional rights under applicable law.
If you are a European resident, we process your information to fulfill contracts we may have with you (for example, when you place an order), or otherwise to pursue our legitimate business interests listed above. Your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete it.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at reach@sagesnutrition.com, or by mail at Sages of the Ages, 539 W. Commerce St #7859, Dallas, TX 75208.